Cancellation & Refunds
At CompressnConvert, we aim to provide a seamless and efficient experience for all users. While we strive for complete customer satisfaction, we understand that situations may arise where cancellations or refunds are required. Below is our policy regarding cancellations and refunds for our services.
1. Free Services
If you are using our free services, no payments are involved, and therefore, no refunds or cancellations apply. You are free to use or discontinue our services at any time without any obligations.
2. Paid Services (If Introduced in the Future)
For any future premium or subscription-based services, the following cancellation and refund rules will apply:
Cancellation Policy
Before Service Activation: If you purchase a plan but wish to cancel before using our service, you may request cancellation by contacting us at contact@compressnconvert.com.
After Service Activation: Once a file has been processed through our system, cancellation may not be possible, as the service is already rendered.
Refund Policy
Non-Usage Refunds: If you have subscribed to a plan but have not used the service within the eligible refund period, you may request a full or partial refund.
Processing Issues: If you experience technical errors or significant issues that prevent the service from working as intended, we will evaluate refund requests on a case-by-case basis.
No Refunds for Completed Conversions: Since our services involve instant file processing, refunds will generally not be issued once a file has been successfully converted or compressed.
3. How to Request a Refund
If you believe you qualify for a refund, please reach out to us at contact@compressnconvert.com with the following details:
Your registered email (if applicable)
A brief explanation of the issue
Any relevant supporting details (e.g., error messages, screenshots)
Our team will review your request and respond within [X] business days. Refunds, if approved, will be processed via the original payment method.
4. Changes to This Policy
As we continue to improve our services, this policy may be updated from time to time. Any changes will be reflected on this page.
📢 We appreciate your trust in CompressnConvert. If you have any concerns, don’t hesitate to reach out! 🚀